{"id":1503,"date":"2026-07-22T09:53:44","date_gmt":"2026-07-22T09:53:44","guid":{"rendered":"https:\/\/ftball.site\/ITG\/?page_id=1503"},"modified":"2026-07-22T09:58:50","modified_gmt":"2026-07-22T09:58:50","slug":"support","status":"publish","type":"page","link":"https:\/\/ftball.site\/ITG\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1503\" class=\"elementor elementor-1503\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a64e822 e-flex e-con-boxed e-con e-parent\" data-id=\"a64e822\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8259db elementor-widget elementor-widget-heading\" data-id=\"a8259db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41f6b9b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"41f6b9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4618b8 elementor-widget elementor-widget-text-editor\" data-id=\"b4618b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our team is ready to assist you with product inquiries, sourcing requirements, quotations, order information, shipping questions, and technical documentation.<\/p><p>Whether you need yarns, fabrics, customized textile solutions, or international sourcing support, ITG is here to help throughout every stage of your request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b3bbeb7 e-flex e-con-boxed e-con e-parent\" data-id=\"b3bbeb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30bd577 elementor-widget elementor-widget-heading\" data-id=\"30bd577\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Product Inquiries<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f116d9 elementor-widget elementor-widget-text-editor\" data-id=\"3f116d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Get assistance selecting the right yarns, fabrics, fibers, blends, specifications, and textile materials for your production requirements.<\/p><p>Share your required material, application, quantity, color, specifications, and destination with our team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d485350 elementor-widget elementor-widget-heading\" data-id=\"d485350\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Quotation Assistance\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-601d5d7 elementor-widget elementor-widget-text-editor\" data-id=\"601d5d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Need a quotation for yarns, fabrics, or textile sourcing?<\/p><p>Send us your product requirements, requested quantity, delivery country, and any available technical specifications. Our team will review your request and provide the necessary information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b638a6 elementor-widget elementor-widget-heading\" data-id=\"0b638a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Order Assistance\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e42daeb elementor-widget elementor-widget-text-editor\" data-id=\"e42daeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our support team can assist with order confirmation, product details, quantities, documentation, production updates, and general order-related questions.<\/p><p>Please include your company name and quotation or order reference when contacting us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec4a511 elementor-widget elementor-widget-heading\" data-id=\"ec4a511\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Shipping and Delivery\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de0204e elementor-widget elementor-widget-text-editor\" data-id=\"de0204e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Contact us for information about available shipping methods, estimated lead times, documentation, delivery destinations, and international logistics.<\/p><p>Final delivery times depend on product availability, quantities, production requirements, shipping method, and destination.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67f8661 elementor-widget elementor-widget-heading\" data-id=\"67f8661\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Technical Documentation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0323661 elementor-widget elementor-widget-text-editor\" data-id=\"0323661\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You may request available product specifications, technical data sheets, certifications, care instructions, packaging details, and other relevant documents.<\/p><p>Document availability may vary depending on the product and manufacturer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bfa8e5 elementor-widget elementor-widget-heading\" data-id=\"8bfa8e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Customer Care\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bee02b elementor-widget elementor-widget-text-editor\" data-id=\"5bee02b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Have feedback, a general question, or need additional assistance?<\/p><p>Our customer care team is available to listen, guide you, and connect you with the appropriate department.<\/p><p>Contact Our Support Team<\/p><p>Email: Info@Itg-eg.com<\/p><p>Egypt Office:<br \/>1 Sibawayh Al Masri Street, off El Tayaran Street, Nasr City, Cairo, Egypt.<\/p><p>Global Presence:<br \/>Egypt \u2013 Italy \u2013 China.<\/p><p>Business Hours:<br \/>Sunday \u2013 Thursday<br \/>9:00 AM \u2013 5:00 PM<\/p><p>Response Time:<br \/>We aim to respond within one business day.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>Support Our team is ready to assist you with product inquiries, sourcing requirements, quotations, order information, shipping questions, and technical documentation. Whether you need yarns, fabrics, customized textile solutions, or international sourcing support, ITG is here to help throughout every stage of your request. 1. Product Inquiries Get assistance selecting the right yarns, fabrics, fibers, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"class_list":["post-1503","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ftball.site\/ITG\/wp-json\/wp\/v2\/pages\/1503","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ftball.site\/ITG\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ftball.site\/ITG\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ftball.site\/ITG\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ftball.site\/ITG\/wp-json\/wp\/v2\/comments?post=1503"}],"version-history":[{"count":7,"href":"https:\/\/ftball.site\/ITG\/wp-json\/wp\/v2\/pages\/1503\/revisions"}],"predecessor-version":[{"id":1511,"href":"https:\/\/ftball.site\/ITG\/wp-json\/wp\/v2\/pages\/1503\/revisions\/1511"}],"wp:attachment":[{"href":"https:\/\/ftball.site\/ITG\/wp-json\/wp\/v2\/media?parent=1503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}