Support

Our team is ready to assist you with product inquiries, sourcing requirements, quotations, order information, shipping questions, and technical documentation.

Whether you need yarns, fabrics, customized textile solutions, or international sourcing support, ITG is here to help throughout every stage of your request.

1. Product Inquiries

Get assistance selecting the right yarns, fabrics, fibers, blends, specifications, and textile materials for your production requirements.

Share your required material, application, quantity, color, specifications, and destination with our team.

2. Quotation Assistance

Need a quotation for yarns, fabrics, or textile sourcing?

Send us your product requirements, requested quantity, delivery country, and any available technical specifications. Our team will review your request and provide the necessary information.

3. Order Assistance

Our support team can assist with order confirmation, product details, quantities, documentation, production updates, and general order-related questions.

Please include your company name and quotation or order reference when contacting us.

4. Shipping and Delivery

Contact us for information about available shipping methods, estimated lead times, documentation, delivery destinations, and international logistics.

Final delivery times depend on product availability, quantities, production requirements, shipping method, and destination.

5. Technical Documentation

You may request available product specifications, technical data sheets, certifications, care instructions, packaging details, and other relevant documents.

Document availability may vary depending on the product and manufacturer.

6. Customer Care

Have feedback, a general question, or need additional assistance?

Our customer care team is available to listen, guide you, and connect you with the appropriate department.

Contact Our Support Team

Email: Info@Itg-eg.com

Egypt Office:
1 Sibawayh Al Masri Street, off El Tayaran Street, Nasr City, Cairo, Egypt.

Global Presence:
Egypt – Italy – China.

Business Hours:
Sunday – Thursday
9:00 AM – 5:00 PM

Response Time:
We aim to respond within one business day.

Request A Quote

Send us your requirements and our team will contact you shortly.

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